Shipping policy

ALQADRSTORE ships products to customers according to the shipping options available at checkout.

Processing Time

Orders are generally processed within 1–7 business days after payment is successfully received.

Delivery Time

Estimated delivery times are shown at checkout or communicated with the order when applicable. Delivery times may vary due to the destination, carrier delays, weather, customs, holidays, or other circumstances outside our control.

Tracking

When tracking information is available, it will be provided to the customer through the contact information associated with the order.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address. If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply.

Delayed or Lost Packages

If your package is delayed, please contact us so we can assist with the available tracking information. Carrier investigations may be required for packages reported as lost.

Customs and Duties

For international shipments, customs duties, taxes, or other import charges may apply depending on the destination and applicable laws. Where applicable, these charges are the customer's responsibility unless otherwise stated at checkout.

Contact

For shipping questions, please contact us through the contact information provided on our website.